phbhet Privacy Policy

What Information We Collect

When you register an account with phbhet, we collect personal information that is necessary to verify your identity and provide you with a safe, localised gaming experience in the Philippines. This includes your full legal name, date of birth, residential address, mobile number, and email address. We also collect your preferred payment method details — such as your GCash or Maya account reference or Philippine bank details — solely for the purpose of processing deposits and withdrawals in PHP. During your use of the platform, we automatically collect technical data including your device type, browser version, IP address, session duration, and pages visited. This technical data helps us improve platform performance, detect unusual activity, and ensure a smooth mobile experience for Filipino players. We do not collect any sensitive personal information beyond what is required to fulfil our legal obligations and provide the services you have signed up for.

How We Use Your Information

The personal data we collect is used strictly to operate and improve the phbhet platform for players based in the Philippines. Your registration details allow us to verify your identity, confirm you meet the minimum age requirement of 21 years, and maintain a secure account environment. Your payment information is used only to process financial transactions in PHP and to comply with anti-money laundering obligations under Philippine law. We use your contact details to send account-related communications, such as deposit confirmations, withdrawal updates, and important notices about changes to our terms or this privacy policy. Technical data is analysed in aggregate to optimise the platform's mobile performance and identify any security threats. We do not use your personal data for any automated decision-making that would have a legal or significant effect on you without your prior knowledge.

Data Sharing and Third Parties

phbhet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your information only with service providers who are directly involved in delivering the phbhet platform — such as payment processors operating in the Philippines, identity verification services, and cloud hosting providers. All third-party service providers engaged by phbhet are contractually required to handle your data in accordance with applicable Philippine data protection regulations and this Privacy Policy. We may also disclose your information where required by Philippine law, court order, or regulatory authority, including gaming regulators. Any such disclosures will be limited to the minimum information necessary to satisfy the legal requirement. We do not share your data with advertisers or unrelated commercial partners.

Data Storage and Security

All personal data collected by phbhet is stored on secured servers using industry-standard encryption to protect against unauthorised access, disclosure, or loss. Access to player data within the phbhet organisation is restricted to personnel who require it to perform their specific role and is subject to strict internal access controls. We use encrypted connections (HTTPS) for all data transmitted between your device and the phbhet platform, so your login credentials and payment details are never sent in plain text. While we implement robust technical and organisational security measures, no online platform can guarantee absolute security, and you are responsible for keeping your own account credentials confidential. In the event of a data breach that is likely to affect your rights and freedoms, phbhet will notify you and the relevant Philippine authorities in accordance with applicable law.

Your Rights as a Filipino Player

Under applicable Philippine data protection law, you have the right to access the personal data phbhet holds about you and to request a copy in a portable format. You may also request the correction of any inaccurate or incomplete data we hold on your account at any time by contacting our support team. If you believe that phbhet no longer has a lawful basis to process your personal data, you have the right to request its deletion, subject to any legal retention obligations we are required to comply with. You may also object to or restrict certain types of processing, such as the use of your data for platform analytics, by submitting a written request to our support team. All data rights requests will be acknowledged within a reasonable timeframe and handled in accordance with Philippine data protection regulations. If you are unsatisfied with how we have handled your request, you have the right to raise a complaint with the relevant Philippine regulatory authority.

Cookies and Tracking

phbhet uses cookies and similar technologies to keep you logged in, remember your platform preferences, and analyse how the platform is used across different devices and sessions. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a defined period to improve your return experience. We do not use third-party advertising cookies or tracking pixels from unrelated commercial networks. You can control or disable cookies through your browser settings, though doing so may affect the functionality of certain platform features. Our use of cookies is limited to what is necessary for the platform to function correctly and to generate anonymous, aggregate analytics data that helps us serve Filipino players better.

Data Retention

phbhet retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law, including obligations related to financial record-keeping and gaming regulatory compliance. When you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law. Transaction records and identity verification documents may be retained for a longer period in line with anti-money laundering requirements applicable in the Philippines. If you have a query about how long a specific type of data is held, you are welcome to contact our support team for clarification.

Changes to This Privacy Policy

phbhet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When a material change is made, we will notify registered players via the platform or by email to the address associated with their account. The most current version of this Privacy Policy is always available at this page URL. Continued use of the phbhet platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your data.